What antivirus programs work with em client

what antivirus programs work with em client

I am using Avast Antivirus and at most times emClient works just fine. But sometimes it causes connection issues where a red triangle with. Hi there. I use eM Client since many years. I just upgraded from v7 to v8. After the upgrade I have not been able to connect to my imap-Server. Can you use an antirvus software to scan incoming email? As long as AVG support mail scanning on the port you using, it will work. DOWNLOAD FREE ZOOM WINDOWS 10 Жгучая телефонная АЛП - по работе. Курьерская служба АЛП - 09:00 до с 9:00 до 18:00. Жгучая телефонная линия Отдел по работе. Жгучая телефонная линия Отдел по работе.

If I close the window and re-open it, I have the same issue, but if I select next or previous, I can seamlessly go from one email to the next like no issues. If I disable the antivirus it seems to work seamlessly as before with no issues. Never had any issues.

It gets updated by Microsoft with normal updates. I also use Windows Defender, which is a solid security option, and have never had an issue with eM Client. I do use an additional firewall, but eM Client is enabled in that. Antivirus Conflict. If you upgraded from eM Client 7 , the database should be upgraded automatically, since eM Client 8 keeps to the same model and can upgrade these files automatically, no migration is needed.

Please note that all locally stored data will be lost, but if you have your data on the server, that shouldn't be of concern. If an error appears, you can access the log by clicking on the third tab in the same window as the Error. Submit the report via one of our Support options or send it to info emclient. If you get an error indicating that your database is corrupted, the fastest way of getting eM Client running again is to restore your data from a backup.

Please note that eM Client must stay turned off during this process. Check for eM Client or mailclient. If you do not have a backup but still have all your data saved on the server, you will have to start with a new database, re-create your accounts from scratch and wait until the data is synchronized again. The special folders in Favorite folders collect messages from all accounts.

If there are copies of the same message it can mean the message is copied into more folders or among more accounts. Note : In eM Client 6 this problem also sometimes happened with Gmail accounts, which keeps a copy of each message in All Mail folder and also created copies in Important and Starred labels. Since eM Client creates a separate folder for each label, emails that have multiple labels attached to them will have multiple copies saved.

The only workaround for that issue is to disable the showing of redundant labels like "Starred" and "Important" in IMAP. You can find this option by opening a web browser and logging in to Gmail. Click on Settings, and then go to the tab at the top called "Labels". Since eM Client 7. All messages have just one copy in the All Mail folder and other folders are just assigned labels.

Messages themselves are fully downloaded once you click on them to show their content in eM Client. Thus, eM Client cannot search in the bodies of all your messages by default. You can also include images and attachments if you want to search inside text attachments.

This is a known issue with selected Yahoo servers because Yahoo does not officially support subfolders at all. That is why the subfolders created in eM Client can disappear after synchronizing with the Yahoo server.

The server will clear them out. We have enhanced the IMAP certificate checks so this is an expected result when your certificate name does not match the hostname. When setting up a POP3 account using the automatic or manual account setup, you can choose between creating a separate folder tree in the left pane for your POP3 account, or you can have your items synchronized with the default local folders tree.

Both options will store your emails locally as POP3 accounts do not keep your items synchronized with the server and are only used to download new data. Having the account in the left pane will allow you to move the account in the list of your accounts, having it listed under local folders will, on the other hand, reduce the number of listed accounts. This choice cannot be changed after the setup, you will need to set up the account anew.

Be careful not to accidentally remove your messages when doing so, you can always create both setups at once, copy your messages and then remove the unwanted setup. Microsoft has unfortunately decided to stop supporting Skype for 3rd party applications so this feature had to be removed from eM Client.

Unfortunately, Facebook has decided to quit Facebook Chat support for third-party applications as of April 30th, Therefore, this functionality has been removed from eM Client as well. For IMAP accounts eM Client by default only downloads the headers of incoming messages and the body content is downloaded once you open the message's details. While the startup synchronization is being processed by your server, it's possible the request for downloading body content may have timed out and can be run again once the folder sync is finished.

To avoid this, try to enable the "Download messages for offline use" on your account or one of your folders — for example, your Inbox. To do so, navigate to your account settings, IMAP, and check the option to download messages for offline use, or right-click your folder, navigate to its properties and enable the option for selected folders only.

This warning is a general connection error, and it can be caused by minor connectivity issues between the application and your mail server. It can occur when the server is not responding or if the number of requests is higher than usual and the server is unable to respond while the request is valid. Don't worry though — eM Client should be able to automatically reconnect if the connection error is thrown unless there's a real problem on the server.

If you need help analyzing the problem, get in touch with our support. It's part of Google's authentication called oAuth, where instead of giving the external application eM Client your password, you just give access from your Google account settings. So, log in with your Gmail account and allow access for eM Client by clicking on "Accept" on the second browser page right after you log in to the browser.

Read more in our blog: OAuth authentication with Gmail. If you try to upload or change an event, task or contact but an error message pops up with the reason described in the message e. Try to delete the local changes to stop the synchronization — if this cannot be done manually or the error message cannot be closed or keeps reappearing it might be best to clear the local cache memory in eM Client for this account and download the correct data from the server.

Simply right-click the affected folder calendar, contacts folder, etc. We, unfortunately, do not support export to PST files and it is not a feature our developers plan to implement in the future since the file is specific for Outlook only. Instead, we export messages into EML files which is a widely accepted standard file format for email messages. This issue started happening in eM Client 7. Since we started supporting Gmail labels and folder structure, all labels are synchronized.

And one thing that was not visible before and might not be visible in other clients is that Gmail assigns the 'Important' label to all messages synchronized through IMAP. In eM Client 8. Under the Tag section you will find the Show Important tags option and you can select to either show it based on Gmail's settings, Always show it or to Never show it. In older versions, you need to go to your Gmail settings in your web browser and create a filter that will remove the Important label automatically from each message.

Create a new filter where all messages received by your email address will never be marked as Important. Just select the Blacklist and click the 'Edit' button. A new window with all the domains and addresses in your blacklist will pop up and you can add new items or remove any of the email addresses and domains already in it.

Microsoft has officially ended support for Windows XP on April 8, Unfortunately, this means that the security protocols from the last service update are no longer up to the current standard. So when you try to activate the license after the eM Client trial, you will encounter an error message instead, because the request sent from Windows XP, unfortunately, doesn't arrive at our licensing system. A problem has occurred when contacting the licensing server:.

The underlying connection was closed: an unexpected error occurred on a send. We have created a compatibility version for XP which allows the connection, but please be aware that this version will not be updated in the future.

Please send us a message to info emclient. If the program somehow switched to a language you do not understand, do not worry! The buttons are located in the same place for all localizations , so follow these screenshots to find your way to the language settings:. Menu is in the top left corner of the program, Settings is a 7th item on the list in the drop-down menu. This will open the Settings window. General is the very top section while Language should be the second one in the list below.

Then just select your preferred language and press Ok. The Operations log can be very useful for troubleshooting, as it contains information about the Operations that were done during this run of the application.

If there is an error message the Operations log might contain more detailed information about the error itself. If an error message already popped up, the Log can be found in the third tab of the same Window. The Log is in the third tab of this window. You can then search for your error message there in case the error details made the reason self-explanatory or you can send this log to the support so we can analyze it and provide advice.

Support options are described on our website in Support overview section. In older versions the Copy log button is not available, so you will need to copy the log manually. If you use the default Windows proxy, download the config included in the attachments section of this article. However, this solution only works for eM Client up to version 7. If you are using a different proxy solution or newer version, you need to either arrange for eM Client to get the credentials using a 3rd party program e.

Proxifier or add eM Client to exceptions. Unfortunately, Gmail does not forward the information about the label color through IMAP protocol, so eM Client cannot load the exact same colors and assigns random ones instead. This is, unfortunately, a common confusion, as there are actually two different settings for changing your font style in eM Client. The Preferred Style setting in this section will be applied to the messages you read, if they use Plain text.

Plain text format does not have any set "visual" formatting, so you can apply your own. This way you can make the font easier to read for you. If any of the main left-side sections is missing, whether it's Mail , Calendar , Tasks or Contacts your data is definitely not gone. It just means you accidentally hid the section.

You can make it appear again easily. Just right-click any of the other items in the same menu for example Calendar and a drop-down menu with all options will appear. The missing section will not have a checkmark next to its name. Click it to check it and make it appear again. We have analyzed the issue in detail, including IMAP logs provided by some of our users and our developers concluded that it's a server issue that can't be fixed on our side, unfortunately.

It seems that the BT updated the feature on their back-end servers but didn't adapt the proxy servers which report the errors. It seems that BT is continuously changing the settings and that's why sometimes the account reset helps but later on the issue reappears. See here. By logging into the desktop version of BT email you can see which version you have got.

It transpires I have BT Yahoo mail. I have set the email up using BT Yahoo settings and it is now working again. Something must have changed on BT's side. So if you get this query again this should be the solution. Insert your credentials into "these credentials" fields and save the settings.

Also, if your username is set anywhere as just the user part, make sure to change it to full address - ie. In case you're trying to set up an Exchange account in eM Client for Mac and you're getting pop-ups with failed authentication, then your mail server most likely requires an NTLM authentication, which is currently not supported in eM Client for Mac. We are aware of the problem and are collaborating with Microsoft on a solution that will solve this once and for all.

Attention: These solutions can only work with eM Client 8. That is why the login method will not work natively for now, but we have prepared workarounds to help you out:. It is not compatible with the oAuth setup and could cause additional problems with the setup. Our databases are not backward compatible for older versions and once you upgrade your database to accommodate the new version, you cannot just simply install an older version over it.

If you have a backup of your database from eM Client 8 or older you can skip any export. If not, you will need to export local data before the downgrade to keep them. For accounts set up with IMAP or EWS protocol this is not an issue, as setting these accounts anew will synchronize messages and folders back from the server.

If you use Google or Yahoo accounts your accounts might have stopped synchronizing after the upgrade. We have seen this often happen with Avast, Kaspersky and AVG, though others could cause the same problem. Adding eM Client to exceptions in these apps and disabling any mail shields should resolve the issue. We also recommend reporting this to the provider of your security app, so they can update their records and not block eM Client in the future. This was to give you a fresh start with your folder management and make the interface more streamlined.

To remove items from the More folder, simply drag them out of it. Once there's nothing in the folder, it will disappear. To add items back, simply right-click an item and select Hide.

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EM CLIENT NOT SYNCHRONIZING

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